Uisce Éireann continuing repair works in Great Island

Uisce Éireann crews are working to repair a major burst on a water main in Great Island and restore water to customers affected across Fruit Hill, Fishertown, Great Island and the surrounding areas.

An alternative water supply in the form of a tanker has been made available at Horeswood Church. Customers are reminded to bring their own containers when drawing water from the tanker, and to boil the water before use as a precautionary measure.

Uisce Éireann’s Padraig Lyng has assured customers that every effort is being made to restore a full water supply as quickly as possible. 
  

“We understand the inconvenience of an unplanned interruption to the water supply, and we thank customers for their support while our works continue.” 

Repairs are expected to be completed by 4pm tomorrow, February 11. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.  

To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted. 

Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WEX00106524

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.